Privacy policy

O’Loughlins Website Privacy Statement

This Privacy Statement applies to your use of the O’Loughlins Lawyers website located at oloughlins.com.au and covers other communication you may have with O’Loughlins Lawyers including over the telephone and in person, as well as any correspondence you may send via letter, email or fax. It does not extend to any externally linked websites.

As the Internet is an inherently insecure environment, any information you send to us via the Internet is sent at your own risk.

References to “we” or “us” are references to O’Loughlins Lawyers.

We are committed to protecting your privacy and are subject to the Australian Privacy Principles in the Privacy Act 1988 (Cth). Protecting confidential information is fundamental to our business and to our relationships with our clients. All information received in respect of a client matter is subject to strict duties of confidentiality and we will not disclose such information except in accordance with your instructions.

 

1. Collection of personal information

We will only collect such personal information from you as is necessary to provide our services and conduct our business, or to respond to your enquiry or application.

The personal information we generally collect includes your name, address and contact details. We may also collect any further personal information necessary to perform any services you have requested or to conduct our business generally. If you are applying for a position with us, we may collect personal information about you that is relevant to your application.

As far as is reasonable and practicable, this information will be collected from you personally. However, we may obtain personal information about you from a third party. If this occurs, we will take reasonable steps to ensure you are aware of the situation.

If you do not provide the personal information that is relevant to the services requested or to your enquiry or application, then we may not be able to provide you with the relevant services, or respond to your enquiry or application.

 

2. Cookies

We do not use cookies to collect or store personal information about you when you access our website. To the extent that cookies are used to obtain information such as your server address or domain name, that information will be used to improve the performance and operation of our website only, as set out in our terms of use.

 

3. Use and disclosure of personal information

The personal information we collect about you will only be used and disclosed in order to provide you with the services or response you have requested, as well as in other circumstances in which you would reasonably expect us to use and disclose the information.

We may also use your personal information for the purposes of direct marketing in communicating to you information regarding news and events, our products and services and any legal developments. If you no longer wish to receive information of that type, you can opt out by you can opt out or update your preferences using the link provided in the relevant email.

Your personal information will not be used or disclosed for any other purposes without your consent.

We store personal information in physical files or on servers located in Australia. We do not disclose personal information to overseas recipients except to the extent that it is necessary to do so in order to provide you with the services you have requested.

 

4. Quality of personal information

We will take reasonable steps to ensure the personal information we collect, use and disclose is accurate, complete and up-to-date. If you believe the personal information we hold about you is not accurate, complete or up-to-date, please contact us and we will take reasonable steps to ensure it is corrected.

 

5. Security of personal information

The security of your personal information is of paramount importance to us. We will take reasonable steps to protect such information from misuse and loss. If we no longer require your personal information, we will take reasonable steps to ensure it is destroyed or permanently de-identified.

 

6. Access to personal information

You may make a request if you would like to gain access to your personal information held by us. If we are able to grant your request, a fee may be charged. If we refuse your request, we will provide reasons for the refusal.

 

7. Updating our Privacy Policy

This Privacy Policy may be amended by us from time to time. The most current version may be accessed by clicking on the “Privacy” hypertext link at the bottom left corner of the website.

 

8. Contact Us

If you wish to contact O’Loughlins Lawyers in relation to any queries or complaints about how your personal information is collected and used or our Privacy Policy in general, please contact us.

 

9. Use of payment services on our website

You may be required to provide personal information in order to use the payment services (PayWay or BPay) services available on our website.

The personal information provided when you use those payment services is submitted directly to the operator of the relevant services, and we do not collect or hold that personal information. We may be provided with a payment receipt including basic personal information such as your name and contact details so that we can record your payment. Please refer to the terms of use of those payment services for further information about their handling of your personal information.